GNetwork360
CCGLAR ¡Precaución! FRAUD GNetwork 360 - CCGLAR ¡Sospechosa Conducta! LGBT2030 theft by CCGLAR. Warning people of suspicious conduct by Pablo De Luca / Gustavo Noguera / CCGLAR / GNetwork 360. WARNING. GNetwork360 Sospechosa Conducta CCGLAR - GNetwork 360 - Pablo De Luca + Gustavo Noguera of CCGLAR:
Corporate theft. Failure to pay monies owed. Stealing intellectual property.
[English text below - The page contains information related to the people behind the Argentina Gay and Lesbian Chamber of Commerce, regarding the unethical business practices of GNetwork 360 and CCGLAR Camara de Comercio Gay Lesbica Argentina and their directors Pablo De Luca and Gustavo Noguera of Buenos Aires, Argentina.]
En base a nuestra conclusión acerca de la conducta de GNetwork360 / CCGLAR Argentina Gay & Lesbian Chamber of Commerce / Camara de Comercio Gay Lesbica Argentina - Out Now decidió cortar todas las relaciones con esta empresa luego de descubrir lo que la misma habia realizado.
Sospechosa Conducta - Ethics violations by GNetwork360 /
CCGLAR founders
Below you can read about Out Now's unfortunate experience of professional ethics violations at the hands of Pablo De Luca and Gustavo Noguera who are heads of GNetwork360 as well as having appointed themselves to head an entity they created for themselves: the Argentina Gay & Lesbian Chamber of Commerce - CCGLAR Camara de Comercio Gay Lesbica de Argentina.
Both GNetwork 360 and CCGLAR are based in Buenos Aires, Argentina.
Plagiarism: Text originally written by Out Now in June 2010 is 'recycled', almost word-for-word, by the Argentina Gay & Lesbian Chamber of Commerce - CCGLAR Cámara de Comercio Gay Lésbica Argentina - founders Pablo De Luca and Gustavo Noguera for GNetwork360 in 2011.
Sospechosa Conducta - Ethics violations by CCGLAR owners of GNetwork360 (traducción de español a continuación - Las acciones de GNetwork360 / CCGLAR demostraron voluntad de llevar a cabo una conducta que Out Now considera completamente inaceptable bajo cualquier circunstancia en la usos y costumbres de los negocios globales.) ¡Precaución! Warning to take great care dealing with Pablo De Luca and Gustavo Noguera of GNetwork360 / CCGLAR Camara de Comercio Gay Lesbica de Argentina.
Information on unprofessional business conduct and
intellectual property theft by an organisation headed by
Gnetwork360 proprietors - who also run the CCGLAR Camara de
Comercio Gay Lesbica de Argentina - appears below in two sections.
The first part relates to actions from 2009/10 and the second to
actions from 2011/12.
In July 2009 Out Now decided to undertake an LGBT research study
of countries in the Latin American region.
In October 2009 it was announced by Out Now that this would
include seven countries - Argentina, Brazil, Chile, Ecuador,
Mexico, Peru and Uruguay.
The GNetwork360 organization and Cámara de Comercio Gay Lésbica
Argentina CCGLAR - based in Buenos Aires, were both involved to
assist Out Now with promoting the research to Latin American
partners. In return, Out Now would provide agreed branding
opportunities for GNetwork360 and research data. GNetwork360 is
owned by the same people who also run an organization styling
itself as the 'Argentina Gay and Lesbian Chamber of Commerce' -
CCGLAR - Camara de Comercio Gay Lesbica de Argentina - a reportedly
not-for-profit association, which appears to work in close concert
with the personal business interests of GNetwork360's proprietors:
Pablo De Luca and Gustavo Noguera.
In August 2010, Out Now requested GNetwork360 to provide its
correct billing details to enable Out Now to invoice GNetwork360 to
make a payment then owed to Out Now as part of the relationship.
The payment of this amount had previously been agreed to by
GNetwork360. GNetwork360 failed to respond to this payment request.
Out Now repeated the payment request to GNetwork360 a number of
times at the beginning of September 2010. These requests to provide
correct billing information were also not responded to.
On 9 September 2010, Out Now discovered that GNetwork360 was using
one of their own websites to direct survey respondents from across
the research area in Latin America to duplicate (copy) survey data
collection websites - uploaded and controlled by
GNetwork360.
Out Now was not made aware by GNetwork360 of their setting up of
these copy websites, even though all aspects of the original
surveys - including questions, page breaks, color scheme and
even Out Now's own logo - had been copied by
GNetwork360 and uploaded without permission to the same surveys
data collection hosting company used by Out Now.
These copy websites were identical in (almost) every detail to the
legitimate Out Now data collection websites. We believe they were
deliberately designed this way by GNetwork360 to appear to
observers to be the legitimate Out Now created survey data
collection websites.
There was however one critical difference: in copying the surveys that Out Now had written for this research study, GNetwork360 changed the spelling of a website linking back to the correct Out Now landing page for the research - from www.CommunityValues2010.com to www.ComunityValues2010.com (note one "m" was used - rather than two - in "Comunity").
Even though all other aspects of the Out Now surveys had been
copied and precisely pasted by GNetwork 360, this misspelled link
was the only difference in their copied text - and had the effect
that anyone clicking this link would never be able to reach the
correct Out Now surveys landing page - at CommunityValues2010.com
.
Out Now believes that these actions of GNetwork360's were related
to Out Now's request for payment. Our best estimate is that the
copy websites were uploaded by the owners of Cámara de Comercio Gay
Lésbica Argentina CCGLAR for GNetwork360 on or around 8 or 9
September 2010.
We formed a conclusion that GNetwork360's use of our intellectual
property - by appropriating the survey questions written by Out Now
for this research without approval - was fraudulent, insofar as it
seemed to be designed to mislead survey respondents, research media
partners and others into thinking that they had reached the
legitimate Out Now managed research websites.
Although GNetwork 360 and CCGLAR have never been involved previously in such LGBT research analysis - and could not therefore deliver the level of strategic insight into results analysis that Out Now does with our two decades of experience at undertaking such work - it remains Out Now's view that: GNetwork360 set out to mislead respondents and research partners, as well as to appropriate Out Now's intellectual property; and that GNetwork360 sought to do all this in a way designed to be difficult to notice - by copying Out Now's surveys' 'look and feel', as well as copying all of our survey questions content verbatim.
Given our conclusion about GNetwork360's conduct, Out Now
therefore severed all ties with their organization upon discovering
what they had done.
When the surveys hosting website became aware of this conduct they
agreed with Out Now's view that the actions of GNetwork360 were
unacceptable, and had infringed upon Out Now's intellectual
property rights. On 22 September 2010 the surveys hosting company
terminated the offending copied surveys which GNetwork360 had
uploaded to host on their server.
Out Now has no interest in associating our brand with any
organization that is capable of the unauthorised appropriation of
our intellectual property.
The actions by GNetwork360 demonstrate a willingness to engage in
conduct that Out Now considers to be completely unacceptable in any
circumstance in the conduct of global business.
Any company that is willing to engage in such conduct is most
definitely not a partner that Out Now is able to associate with in
any way.
Out Now has two decades experience of working with media partners, corporate clients and LGBT people around the world to better understand and enhance LGBT lives.
We are strongly committed to Latin America, and we are continuing to work with media partners, NGOs and other partners throughout Latin America to deliver the first ever LGBT research study of the region - as part of our '2010 Out Now Global LGBT Study'.
Out Now is pleased to now be researching the lives of LGBT people in 23 countries around the world.
Ian Johnson, CEO
Out
Now Global
27 September 2010
Some of Pablo De Luca's actions were reported on in a number news media reports during 2012, including referencing this Gay Market News report on GNetwork360, Gustavo Noguera and Pablo De Luca's actions.
Comunicado respecto a GNetwork 360 y CCGLAR Camara de
Comercio Gay Lesbica de Argentina
En Julio de 2009, Out Now decidió llevar a cabo un Estudio de
Investigación LGBT en los paises de la región de América
Latina.
En Octubre de 2009, Out Now anunció que este Estudio
incluiría 7 paises: Argentina, Brasil, Chile, Ecuador, Mexico, Peru
y Uruguay.
Out Now solicitó a la empresa GNetwork360, radicada en Buenos
Aires, de colaborar en el proyecto con la promoción
de la Investigación entre el publico LGTB, con los medios de
comunicación y con otros asociados comerciales de Latino
América.
Como contraprestación, Out Now proveería determinadas y
establecidas oportunidades de posicionamiento de marca para
GNetwork360 e información sobre los resultados de la
Investigación.
En Agosto de 2010, Out Now le solicitó a GNetwork360 que proveyera
correcta información de facturación a los efectos de permitir a Out
Now facturar a GNetwork360, y que éste, GNetwork360, pudiese
realizar el pago a Out Now a la fecha pendiente, como parte de la
relación comercial existente. GNetwork360 no respondió este
requerimiento de pago.
Out Now repitió el requerimiento de pago a GNetwork360 repetidas
veces durante el comienzo de Septiembre de 2010. Estas solicitudes
de proveer la adecuada información de facturación tampoco fueron
respondidas.
Sospechosa Conducta
El 9 de Septiembre de 2010, Out Now descubrió que
GNetwork360 estaba usando uno de sus propios sitios web para
redireccionar las respuestas de la encuesta del área Latino
Americana, duplicando (copiando) la información recibida en sitios
web controlados por Out Now.
Out Now no fue informado por GNetwork360 del establecimiento de
estas copias de sus sitios web, aunque todos los aspectos de las
encuestas originales, incluyendo las preguntas, los cortes de
página, la combinación de colores y el propio logo de Out Now fue
copiado por GNetwork 360 colocándolo sin permiso en la misma
compañía de recolección de información de las encuestas usada por
Out Now.
Las mencionadas copias de los sitios web eran casi idénticas en
todos los detalles a los sitios web legítimos de recolección de
información de Out Now.
Nosotros creemos que esto fue deliberadamente diseñado por
GNetwork360 para aparecer ante los observadores como los sitios web
legítimos de recolección de información originados por
Out Now.
Sin embargo, había una diferencia crítica: cuando se copiaron las
encuestas que Out Now había escrito para esta Investigación,
GNetwork360 cambió la ortografía / el deletreo de un sitio web que
conectaba la correcta página de descarga para la investigación de
www.CommunityValues2010.com a
www.ComunityValues2010.com
( por favor nótese que una "m" fue utilizada en lugar de dos "m"
en la palabra "Comunity" ).
Aunque todos los otros aspectos de la Encuesta de Out Now habían
sido copiados y colocados correctamente por GNetwork360, este error
en el deletreo de la conexión (link) era la
única diferencia en su texto, y tenía el efecto de que, a
cualquiera que cliqueara esta conexión (link) nunca le sería
posible llegar a la correcta página de descarga de Out Now en www.CommunityValues2010.com.
Out Now cree que estas acciones de GNetwork360 estuvieron
relacionadas con la solicitud de pago de Out Now.
Según nuestros mejores estimados los sitios web para copiar la
información fueron generados / cargados por GNetwork360 el o
alrededor del 8 o 9 de Septiembre de 2010.
Nosotros establecimos como conclusión que el uso nuestra
propiedad intelectual, la apropiación de las preguntas escritas por
Out Now para esta Investigación sin nuestra aprobación, fue
fraudulenta, desde el momento que fue diseñada para inducir a un
error a aquellos que respondieran la encuenta, a los asociados de
la investigación en los medios de comunicación y a otros
pensando que todos se habian conectado con los legítimos
sitios web que manejaban la Investigación.
Aunque GNetwork360 nunca estuvo antes relacionado en tal nivel de
análisis de investigación LGTB, y no podría, por lo tanto, entregar
un nivel estratégico de comprensión de los resultados similar
al análisis que Out Now realiza con mas de dos décadas de
experiencia en el mercado, permanece el punto de vista de Out Now
que GNetwork 360 se propuso inducir incorrectamente a áquellos que
respondieran la encuesta y a los asociados en la investigación, así
como, apropiarse de propiedad intelectual de Out Now y que
GNetwork360 busco de hacer todo esto en una forma diseñada para
dificultar de ser detectado, copiando "la forma y la apariencia" de
las encuestas de Out Now, también copiando todas los contenidos de
las preguntas de la encuesta textualmente.
En base a nuestra conclusión acerca de la conducta de
GNetwork360, Out Now decidió cortar todas las relaciones con esta
empresa luego de descubrir lo que la misma habia realizado.
Cuando los sitios web que actuaban como servidores de las página
web referidas se dieron cuenta de esta conducta, ellos
estuvieron de acuerdo con el punto de vista de Out Now que las
acciones de GNetwork360 eran inaceptables y habian violado los
derechos de propiedad intelectual de Out Now.
En 22 de Septiembre de 2010 las compañías proveedoras de
servidores eliminaron de sus bases las páginas que originaron el
problema cargadas por GNetwork360 y que habian sido copiadas en su
servidor.
Out Now no tiene interés en asociar su marca con ninguna
organización que sea capaz de apropiarse sin autorización de
su propiedad intelectual.
Las acciones de GNetwork 360 demostraron voluntad de llevar a cabo
una conducta que Out Now considera completamente
inaceptable bajo cualquier circunstancia en la usos y
costumbres de los negocios globales.
Toda compañía que desease involucrarse en tal conducta no es
definitivamente un asociado comercial con el que Out
Now sea capaz de asociarse de ninguna manera.
Out Now tiene dos décadas de experiencia en trabajar con asociados
de los medios de comunicacion, clientes corporativos y publico
LGTB alrededor del mundo para entender y mejorar las vidas
LGTB.
Nosotros estamos fuertemente comprometidos con América
Latina, y continuamos trabajando con asociados de los medios de
comunicacion, organizaciones no gubernamentales y otros asociados a
través de Latino Americanos para entregar el primer
estudio de investigación LGTB de la región como parte del "Estudio
Global LGTB 2010 de Out Now"
Out Now está ahora feliz de estar investigando la vida de
gente LGBT en 23 paises alrededor del mundo.
Ian Johnson, CEO
Out Now Global
27 September 2010
UPDATE: FEBRUARY 2012
On 16 September 2011, Out Now submitted this Notice requesting enforcement of the By-Laws of a trade association of which both Out Now and GNetwork 360 are members.
These By-Laws specifically allow for revocation of membership of this trade association - IGLTA - for conduct which breaches the Association's Professional Code of Conduct set out in those By-Laws to include the following:
- Each member will conduct business with honesty, integrity, and fairness with respect to customers, clients, employees, and business associates alike.
- Each member will be responsible at all times for the truthful and non-deceptive advertising or promotion regarding his/her business and its products or services.
- Each member will conduct business with strict adherence to the laws and regulations of the state and country where incorporated and in accordance with business or professional codes adhered to within the travel industry. Furthermore, all members agree to conduct business in accordance with generally accepted ethical business practices.
On 21 October 2011, Out Now received a letter from the IGLTA lawyers stating: "there is no process available to IGLTA to ascertain the factual issues" raised in our complaint and resolved to take "no further action" in relation to the serious matters raised.
This is despite that complaint to the IGLTA Board containing 71 pages of documented evidence constituting the conduct complained of as breaching the IGLTA's Professional Code of Conduct and that the "process" required to be followed is available to IGLTA under its own By-Laws - which sets out clearly and precisely in Article 6.2 the steps for the Board process that is meant to be followed to resolve exactly this type of complaint.
For example, Item 1 of the Notice submitted (related to text written by Out Now for a seminar given by Out Now in 2010, which GNetwork360 then in 2011 copied word-for-word to promote a seminar GNetwork360 intended to deliver in Mexico in 2011) constitutes a clear and simple breach of the IGLTA By-Laws, one which raises no complex legal questions at all. Plagiarism is a simple matter to prove in this instance. The heads of CCGLAR Camara de Comercio Gay Lesbica de Argentina who are also the heads of GNetwork360 took text written by Out Now and changed "GNetwork360 wherever the words "Out Now" occurred in the original text they copied from.
The 21 October 2011 letter from IGLTA's lawyers to Out Now closed by stating:
"In addition, the IGLTA has determined that all further communications on this matter should be directed to my attention (that is, their lawyers) and not to the IGLTA staff or Board members. Further, pursuant to the Board's authority under the By-Laws, Out Now Consulting will be responsible for all legal fees and costs incurred with respect to any further efforts on this Complaint."
It is Out Now's position that these actions represent a failure on the part of the IGLTA Board to uphold the provisions of their own published By-Laws. We dispute that the Board has any authority under its published By-Laws to seek to prevent a member from raising such matters before the Board, as was attempted in the above correspondence.
The seriousness of the allegations brought before the Board are such that they should have triggered the application of the revocation provisions of the IGLTA By-Laws as published under Articles 6.2, 7.1 and 7.3 of those By-Laws.
In the lawyer's letter sent to Out Now, it was claimed that the Board chose not to revoke GNetwork360's IGLTA membership because "the Complaint raises very complex legal and factual allegations that are more appropriately addressed in a legal forum" - but this provides no excuse for failure to apply the relevant process under Article 6.2 of the IGLTA By-Laws. In fact the Professional Code of Conduct does not require any legal adjudication to occur before the required responsibilities of the Board of IGLTA to apply its own By-Laws is triggered. In this case, IGLTA's Board appears to be choosing to fail to consider the Notice brought to it by Out Now and in so doing is failing to uphold its own By-Laws. It is Out Now's opinion that this is a serious failing for an elected Board charged with protecting the interests of its members.
One example of conduct complained of to IGLTA in Out Now's Notice
The text below was originally written and published by Out Now on 1 June 2010 (as is clearly documented in the Notice submitted to IGLTA's Board linked to below).
This example does not involve any "complex legal and factual allegations".
Item 1 alone in the Out Now notice submitted to the IGLTA Board on 16 September 2011 (documenting theft by GNetwork360 word-for-word of text written by Out Now in 2010 - see Appendix items A1.2 and A1.8 in that Notice) constitutes conduct that was clearly in breach of the above-mentioned provisions of the IGLTA Professional Code of Conduct - not least the provision requiring the conducting of "business in accordance with generally accepted ethical business practices."
This screenshot was taken on 16 September 2011, after GNetwork360 copied the text written by Out Now in 2010, when GNetwork were using the appropriated text to promote their own organization. They copied all Out Now's original text, simply changing "Out Now" to "GNetwork360".
It is a simple to illustrate and easy-to-understand example of what is in Out Now's opinion unethical business practices of GNetwork360. They copied Out Now's work - word-for-word - and presented it as their own.
It is Out Now's opinion that any reasonable person should have had little trouble in deciding that this conduct alone falls well outside the published IGLTA Professional Code of Conduct, which requires members to: "conduct business in accordance with generally accepted ethical business practices."